Frequently Asked Questions

What is MobStub?

Every day, MobStub features unbeatable offers on national brands, retailers and boutiques. By incentivizing sharing we negotiate incredible offers found nowhere else. We call it ˜social shopping™.

I like today's offer, how do I get it?

Click the Buy Now™ button before the offer expires. Be sure to spread the word to get the full discount.

Do I have to share the offer?

No. But since we value your recommendation, sharing the offer on Facebook or Tweeting it will unlock an even greater discount.

Must I "œLike" or "Follow" the featured brand to get the offer?

No. However being that the brands value your time and recommendation, if you go ahead and do these activities you will receive a further discount.

I bought a product, now what?

Products usually ship with in 7-10 business days unless written otherwise on the deal page. you will get a confirmation email when your product is shipped.

 Can I combine multiple orders and pay only once for shipping?

 No, we charge the shipping fee for each item ordered. It's part of the streamlined way we can offer you the best prices available anywhere.

What is your return policy?

Due to the fact that our deals are so greatly discounted, the deals we negotiate with our vendors are final close out sales. As such we simply cannot accept returns and all sale are final unless stated otherwise on the deal page, thanks so much for understanding! For defective or damaged merchandise, notify us by emailing support@mobstub.com with in 15 days of receiving it, please include your order number, the name of the product, the date of purchase, and the issue you are having with the item. If the defective item is out of stock, it can be returned for a full refund.

What is your cancellation policy? 

Generally once an order has been placed it cannot be canceled. However if the order has not been processed yet for shipping we could do our best to cancel it.

I bought the offer but I didn'™t receive an email?

You should check your SPAM filter since the email containing the link to your voucher can occasionally get caught there. Make sure to add info@mobstub.com to your email address book to prevent this in the future.

Can I buy an offer as a gift for someone else?

Yes, so go ahead share the love! 

Is MobStub safe?                            

Yes. Your information is transmitted using SSL with 256 bit encryption.

What is the best way to contact you guys?

The best way to reach us is via email. If you are inquiring about an order, please email support@mobstub.com with you order ID number and a member of our email support team will get back to you ASAP.